Friday, 30 May 2014

CQC Announce New Style Inspections

Once again this week, we find our industry in the news for all the wrong reasons. ITV yesterday covered a story looking into complaints surrounding care in residential and nursing homes on their 'Good Morning Britain' show.
Since the Local Government Ombudsman (LGO) took responsibility for registered private care providers in 2009 they have seen a 130% increase in complaints. In the last year alone there has been an increase of 14% based on 2013, which saw a total of 2456 complaints.
Whilst being interviewed, a CQC spokesman revealed a new style of inspection was to be introduced later this year. Inspectors will be charged with answering the following five questions about services: are they safe, effective, caring, responsive and well led? Rather than being compliance led - have you passed or failed each standard? The focus will be on making judgements based on informed evidence in respect of these questions. 

Now more than ever it is time to reset the focus back on ‘person centred care’, but with so many new regulations “paper work” is set to become more time consuming  than ever before. Computer systems and specialised software packages are becoming a necessary tool to assist with daily care management, reviews, assessments and reporting. When the CQC announce an inspection, Instead of searching through years of paperwork and handwriting wouldn’t it be nice to just click on a button and find exactly what you need?

Ablyss systems provide a fully comprehensive care management solution that can help you achieve this. 

CMS Desktop will manage all of your resident and employee information from all aspects of care planning through to training and rotas.  The core product ensures that you never miss a review and more importantly, everything is stored in an audit trail meaning that you can monitor everything that your staff record.  

CMS Touch, the touch screen solution, is designed for quick and easy use, prompting staff with a series of pre-defined multiple choice care tasks and routines. The series of templates guide the user and bypass language and literacy barriers. 

CMS Tablet,  like her sister  CMS Touch, is a simple to use, touch screen daily care management system, with the added  feature of being fully portable and set for use out of Wi-Fi range. A much welcome addition to the CMS family! 

Try the system for yourself with a free 30 day trial courtesy of Ablyss.  Visit  to start yours or email us at